Troubleshooting (Settings)
Introduction
Troubleshooting (Settings) can be accessed by clicking the Troubleshooting tab on the Settings screen.
Under Troubleshooting, you can access:
- Logging
Under General (Settings), you can access:
- Configuration
- Master Password Configuration
- Storage Settings
Under Advanced, you can access:
- Flow External Workflow Changes
- Move Routes Between Integrations
- Import Artifact Pair Information
- Upgrade Backup Files
Logging
For troubleshooting purposes, Tasktop logs various events that the application performs.
There are two logging levels available:
This type of logging is sufficient for most scenarios.
Updating the logging levels immediately changes the logging granularity. Tasktop does not need to be restarted for the change to take effect.
This setting provides more detailed logs. Due to the large volume of logs created during Troubleshooting logging, this option has a time limit with a maximum of 24 hours. If Troubleshooting level is selected, the Normal logging level can be enabled at any time by clicking Stop Troubleshooting Now.
Updating the logging levels immediately changes the logging granularity. Tasktop does not need to be restarted for the change to take effect.
Downloading Logs
Please reference the Troubleshooting page for instructions on downloading the logs as part of the Support and Usage Report.