Metrics

See Tasktop Editions table to determine if your edition contains basic or advanced Metrics functionality.

Introduction

Tasktop Integration Hub provides a Metrics dashboard to help you better understand Tasktop activity such as:

  • Number of artifacts created by Tasktop
  • Number of artifact updates by Tasktop

These metrics are a great tool to:

  • Understand and troubleshoot downtime
  • Communicate the value of Tasktop to your organization
  • Analyze trends and patterns within your organization, such as:
    • Are there certain times of year when higher quantities of customer requests flow from your CRM tool to your Requirements tool?
    • Have defects flowing from your ITSM tool to your Agile tool decreased over time?
    • ...and more!

The data used to create the metrics refreshes each time the page is reloaded.

Metrics Dashboard

Instructions

To access the Metrics Dashboard, click the 'Metrics' link in the upper right hand corner of the screen

Click 'Metrics'

Basic Functionality

See Tasktop Editions table to determine if your edition contains basic or advanced Metrics functionality.

Users with basic functionality will be able to view metrics showing the following:

  • Total Artifacts Created
  • Total Artifact Updates
  • To help understand which artifact types are being synchronized, a blue bar will show the distribution for the metrics above based on model

Metrics above are displayed to show data for all integrationsover the last 30 days.

Metrics Dashboard - Basic Functionality

Advanced Functionality

See Tasktop Editions table to determine if your edition contains basic or advanced Metrics functionality.

Users with advanced functionality will be able to view metrics showing the following:

  • Total Artifacts Created
  • Total Artifact Updates
  • To help understand which artifact types are being synchronized, a blue bar will show the distribution for the metrics above based on model

Additionally, users can choose to filter the data above based on

  • Date Range
    • Last 7 Days
    • Last 30 Days
    • Last 90 Days
  • Integration
  • Repository
  • Model

Users can also view tables showing cumulative totals for Artifacts Created, Artifact Updates, and User IDs for each integration and each repository.  

The Artifacts Created and Artifact Updates metrics show cumulative totals since installing Tasktop Integration Hub version 18.2.0.

The User ID metrics shows the number of unique user IDs on artifacts that have flowed through or been updated by Tasktop since installing Tasktop Integration Hub version 18.3.0.  This metric can be used to better understand the value and scope of the integration, and is not intended to be used to assess Tasktop usage for licensing purposes (for licensing purposes, please see the Tasktop usage reports).

Filter by Date Range

Filter by Integration, Repository, or Model

Filter by Integration

Cumulative Artifact Processing Counts